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2009-02-24 14:10:11
24 votes, rating 4.3
24 votes, rating 4.3
Why I hate internet companies
So far I have been 24 days without internet acces at home.
1st of February:
I moved out to a new house the 1st of February.
I phoned the internet company and they told me the needed about a week for setting up the connection
at my new place. (Great! just one week!)
10th of February:
I phoned the company and they told me they needed at least 2 more weeks.(It's ok, I can wait 2 more weeks)
23rd of February:
I phoned again the company. They told me that my internet acces was still not activated.
I asked them how long it was gonna take. They told me: "I don't think your internet acces is going to be
active before the 21st of MArch, can I do anything else for you?" (What the f***??!!!)
Does it mean that if you move out to another house you have to wait 2 months for having back your internet access??
I have decided to look for a different type of connection until the 21st of MArch like mobile broadband. Does anybody know anything about that?
Once you get your USB dongle you have internet acces immediately? Is it fast enough?
I want to apologise to those who are participating in the leagues I'm playing (OBBA, Warseer and Liga Espanyola). I really want to play my matches, but it's gonna be very difficult right now. I have played some of those matches in the house of one of my friends, but he has moved to another place and now I can't make it anymore.
I hope this doesn't cause too many problems in the leagues and I hope to come back soon.
1st of February:
I moved out to a new house the 1st of February.
I phoned the internet company and they told me the needed about a week for setting up the connection
at my new place. (Great! just one week!)
10th of February:
I phoned the company and they told me they needed at least 2 more weeks.(It's ok, I can wait 2 more weeks)
23rd of February:
I phoned again the company. They told me that my internet acces was still not activated.
I asked them how long it was gonna take. They told me: "I don't think your internet acces is going to be
active before the 21st of MArch, can I do anything else for you?" (What the f***??!!!)
Does it mean that if you move out to another house you have to wait 2 months for having back your internet access??
I have decided to look for a different type of connection until the 21st of MArch like mobile broadband. Does anybody know anything about that?
Once you get your USB dongle you have internet acces immediately? Is it fast enough?
I want to apologise to those who are participating in the leagues I'm playing (OBBA, Warseer and Liga Espanyola). I really want to play my matches, but it's gonna be very difficult right now. I have played some of those matches in the house of one of my friends, but he has moved to another place and now I can't make it anymore.
I hope this doesn't cause too many problems in the leagues and I hope to come back soon.
Comments
Posted by DanTitan76 on 2009-02-24 14:11:49
Timofonica?
Posted by PhrollikK on 2009-02-24 14:12:35
Ever thought of changing ISP? :D
Posted by JoseLuis on 2009-02-24 14:14:41
Nope, it's a british company.
I did, but I signed a contract for one year.
I didn't know moving out to another house was going to cause so many problems...
I did, but I signed a contract for one year.
I didn't know moving out to another house was going to cause so many problems...
Posted by Gritter on 2009-02-24 14:52:08
A word of caution, i have had issue playing on fumbbl using mobile broadband and could not get it working on t-mobile.
Aassuming you have your phone line set up, you should be able to find a cheap-ish 56k dialup ISP that will keep you going for now.
Aassuming you have your phone line set up, you should be able to find a cheap-ish 56k dialup ISP that will keep you going for now.
Posted by treborius on 2009-02-24 15:20:33
don't know about the UK, but for germany there are tools which look up the current pricing (depending on location and time of day) for dial-up-connections.
good tools also include ratings and additional info by other users about the stability/reliability of the dial-up-ISP.
'should be able to find something like that as shareware or freeware, even.
'just need a plain old modem (should be able to get that for <10 pounds/$/EUR) - preferably 56k and a working telephone-line, which of course will be busy during dial-up ;)
good tools also include ratings and additional info by other users about the stability/reliability of the dial-up-ISP.
'should be able to find something like that as shareware or freeware, even.
'just need a plain old modem (should be able to get that for <10 pounds/$/EUR) - preferably 56k and a working telephone-line, which of course will be busy during dial-up ;)
Posted by Erod on 2009-02-24 16:12:33
If you are moving, be sure to notify the ISP well in advance...
Posted by Shimin on 2009-02-24 17:39:35
In Denmark we dont have anything but broadband (Maybe it is possible to get at some, but they dont advertise it and its too expensive anyway). I moved in the summer and had an enormous downtime of... Well i bet it was more than 1 hour, but i dont know for sure, since one day i had it at the old place, and the other day i had it at the new place. I dont think you can find anyone in Denmark accepting that amount of downtime. No matter what deal you made! I cant imagine it being that much different in UK, and would consider if that isnt grounds for ending the deal, since they cant deliver.
In Denmark at worst i could have had 3 weeks of downtime if i forgot to tell that i was moving in advance (meaning that i could tell it the day after and have it at worst 3 weeks later).
In Denmark at worst i could have had 3 weeks of downtime if i forgot to tell that i was moving in advance (meaning that i could tell it the day after and have it at worst 3 weeks later).
Posted by SillySod on 2009-02-24 18:13:49
Worth looking very closely at the contract and seeing if you can get your money back. Thats just ridiculous, please do them for fraud.
Posted by pythrr on 2009-02-24 20:51:39
tell us who it is - this kind of rubbish service needs the bad PR
and also, what sillysod said - they must owe you money
and also, what sillysod said - they must owe you money
Posted by Chewie on 2009-02-25 08:32:20
Let me guess - you are either waiting for a BT line to be installed, or are waiting on Virgin.
If you are waiting on getting Virgin installed, they usually take a week or so... i wouldn't pay for a service they aren't supplying if it takes longer than that.
BT can be anything up to a couple of months, especially if you have no existing phone line in the house.
Either way, i hope you are up and running soon... maybe you can join somebody's wireless?
If you are waiting on getting Virgin installed, they usually take a week or so... i wouldn't pay for a service they aren't supplying if it takes longer than that.
BT can be anything up to a couple of months, especially if you have no existing phone line in the house.
Either way, i hope you are up and running soon... maybe you can join somebody's wireless?